Privacy Policy

This policy applies to every visitor and buyer who uses this website or sends an inquiry to Jinan Yoker Auto Parts, an auto parts supplier based in Jinan, Shandong, China, serving distributors, workshops, fleets and wheel brands worldwide.

It explains what information we receive through our inquiry form and website, why we need it, how long we keep it and the choices you have. By using this website you agree to the practices described here.

We collect only the four details you enter in our inquiry form, plus basic browsing data generated automatically when you visit the website. We do not ask for payment card details, ID numbers or passwords through this website.

2.1 Information you provide in the inquiry form

• NameSo we know who we are replying to.
• WhatsApp numberFor fast replies on quotes, samples and shipments.
• Email addressFor written quotations and order documents.
• Your requirementsVehicle models, OE numbers, specifications and quantities you choose to share.

2.2 Basic browsing data

When you browse the website, our server and analytics tools record standard technical data: IP address, browser and device type, pages visited, referring page and time of visit. This data helps us keep the site secure and understand which product lines buyers look for. We do not use it to identify you personally.

We use your information only to handle your purchasing request from first inquiry to after-sales support. We do not sell your data or use it for unrelated marketing.

1. 3.1Reply to your inquiry — confirm part numbers, fitment and available stock.
2. 3.2Provide quotations and samples — send pricing and arrange sample delivery to the address you give us.
3. 3.3Process orders — prepare contracts, invoices, packing and export shipping documents.
4. 3.4After-sales support — handle warranty claims, such as the 12-month radiator warranty, and follow up on delivered batches.

Inquiry data is stored in our website system and business email, accessible only to the sales and service staff who handle your request. We keep it for as long as needed to serve your inquiry or order and to meet legal, tax and accounting obligations, then delete it.

• Form submissions are transmitted over an encrypted HTTPS connection.
• Access to buyer records is limited to authorised staff with individual accounts.
• Website software is kept updated and data is backed up to prevent loss.

No method of online transmission is completely secure, but we apply reasonable technical and organisational measures to protect your information against unauthorised access, alteration or loss.

We share your information only when it is necessary to fulfil your order, such as giving consignee details to the freight forwarder, shipping line or courier that delivers your samples and goods.

Partner factories that produce your parts receive specifications, not your personal contact details, unless you request direct technical contact. We may also disclose information where required by law, customs authorities or a valid legal request. We never sell or rent your personal information to third parties.

This website uses cookies, small text files stored in your browser, to keep the site working and to measure anonymous visitor traffic. We do not use cookies to collect your name, email or WhatsApp number.

You can block or delete cookies in your browser settings. Essential features, such as sending an inquiry, may not work correctly if all cookies are disabled.

You can ask us at any time to show, correct or delete the personal information we hold about you. Send your request to cathyzhao@jnyoker.com from the address you used in your inquiry, and we will act on it promptly.

• Access Request a copy of the data linked to your inquiry.
• Correct Update a wrong name, email or WhatsApp number.
• Delete Ask us to erase your data when no order obligation remains.

You may also opt out of follow-up messages at any time by replying to any of our emails or WhatsApp messages.

We may update this policy when our services or legal requirements change. The revised version is posted on this page with a new "Last updated" date, and it applies from the moment it is published.